FAQ

Questions, answered plainly.

No booking engine here, no fine print theater. If something is Tesla's call, we say so.

Rides are booked in the Tesla Robotaxi app. Tesla manages the trip.

Still need a human?

Trip issues go to Tesla, since Tesla holds the ride record. Anything about our fleet, partnerships, press, or hiring comes to us.

Talk to Jarvis

Tesla app for iOS Tesla app for Android Tesla Robotaxi info

Note: autonomy features, supervision requirements, service areas, fares, and rider policies are established and operated by Tesla and may change at any time without notice. Nothing on this page is a service guarantee, an offer of transportation, or a statement on Tesla's behalf.

Do I book a ride on this website?

Who drives the car?

Who do I pay?

I left something in the car. What now?

Are you affiliated with Tesla?

Which cars are in the Jarvis fleet?

Where do you operate?

Can I invest, partner, or offer a depot or charging site?

How many passengers fit?

What about accessibility?

When will more cars be available?

Is anything here a guarantee?

Still need a human?